New in AirMatch
Everything after the sale, in the app you already sell in.
Field service management is now built into AirMatch. Jobs, dispatch, checklists, invoicing, maintenance agreements, payments, and customer communication sit on the same client records and price book your team already uses.
FSM dispatch
Signed proposal moving through the field
Your proposal and your job were never two different things.
Most field service software is bolted onto a CRM. AirMatch FSM is connected to your sales tool. The proposal, the job, the invoice, and the maintenance agreement are the same record moving through its life, not four systems being reconciled at the end of the month.
The five things that matter
From sold system to finished job.
Proposal to job
Your proposal becomes the job.
Attach any AirMatch proposal to a job and the pull sheet comes with it: equipment list, scope of work, warranty terms, labor hours, permits, and the proposal total. The install team sees what was sold, and the invoice starts from the same record.
Dispatch
A dispatch board that shows who is actually available.
A lane per technician, drag to schedule, drag to reassign. Business hours, closed days, PTO, and individual schedules shade the grid so dispatch can see the real day, not a blank calendar.
Field work
Checklists your techs cannot skip.
HVAC checklist templates ship ready to use for maintenance, diagnostics, installs, startup, and safety. Required checklists keep the job from closing until the work is complete, with readings, photos, pass, issue, and fail items captured on the job.
Maintenance
Recurring revenue that tracks itself.
Sell a maintenance agreement on a recurring invoice and keep billing frequency separate from service frequency. Visit due dates roll forward, completed jobs stamp the agreement as serviced, and your team can see who is coming due.
Customers
Messages, appointments, and payments stay on the job.
Homeowners can receive updates, pay invoices, and request appointments from genuinely available slots. Dispatch still approves requests before they hit the calendar, so the office keeps control.
Video walkthrough
See the whole thing in six minutes.
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6 minute FSM overview video
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Everything else it does
A real HVAC FSM, not a calendar add-on.
Live technician map
See where technicians are during the day when they are running the mobile app and sharing location.
Maintenance agreements
Recurring invoices, separate service frequency, due visits, and completed visit tracking.
Take payment anywhere
Card through Stripe, check, or cash, from the office or the driveway.
Permissions per person
Access is set per user with sensible defaults your team can adjust.
Multi-day jobs
A three-day install is one job with multiple visits, not scattered records.
Review requests
Request Google and Facebook reviews automatically when a job finishes or an invoice is paid.
Appointment reminders
Multiple reminders per company, on your schedule, in your timezone.
Native mobile apps
iOS and Android field screens with job details, checklists, messages, and notifications.
No-password customer portal
Customers can pay, sign, message, view visits, and request appointments from a secure link.
Setup
You are not implementing software. You are turning on a tab.
Existing AirMatch customers already have the foundation: client records, managed equipment, price book, proposal workflow, payments, and user access. FSM connects the operational side to that same system.
Your clients are already here. FSM reads the same client records your proposals use.
Your price book is already here. Flat rate services and items flow into jobs and invoices.
Checklists ship written. Copy a preset and edit it, or build your own.
Set your hours. Business hours and holidays are the core setup.
Pricing
One price, everything included.
Proposals, AHRI-style matching, LaserCalc load calculations, e-signature, financing, payments, and the full FSM module. Every user, every feature.
Five users is $495 per month. Ten users is $990 per month.
Book a walkthroughFrequently asked questions
Is FSM an extra charge?
No. The FSM module is included in AirMatch at $99 per user per month.
We already have AirMatch. Do we need to set anything up?
Your clients and price book are already there. Set your business hours and you can create your first job.
Can our techs use it on a phone?
Yes. AirMatch has native iOS and Android apps for field workflows, including job details, checklists, messaging, and payments.
Can we control what techs can see?
Yes. Permissions are set per person across pricing, client contact info, invoicing, messaging, and other workflows.
Do customers need an account to use the portal?
No. Customers get a secure link by text or email that they can bookmark. No password required.
Can we import customers?
Yes. AirMatch can support QuickBooks or CSV import workflows with duplicate detection.
See it on your own jobs
Twenty minutes with an HVAC specialist.
We will map the board to how your team sells, schedules, dispatches, completes, invoices, and follows up today.