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In the fast-evolving HVAC industry, efficiency and professionalism are essential. For Bell Products in Napa, California, AirMatch has been a game-changer in this regard. In a recent interview, Rick Martin, an experienced estimator at Bell Products, shared his insights into how AirMatch has streamlined their process, delivering unmatched clarity and convenience to both the team and customers.

1. Streamlining Sales with AirMatch Rick has worked with Bell Products for over 15 years, and AirMatch has been integral to their approach. “We were one of the original users,” he mentioned. Before AirMatch, proposals were largely manual and time-intensive. Today, creating a proposal is a matter of a few clicks, with everything automatically generated in a clean, professional format. “It’s night and day,” he said, noting how much faster and more consistent the process has become. New hires, often from companies that still use manual methods, are amazed by AirMatch’s capabilities.
2. Customization and Efficiency One of Rick’s favorite features is AirMatch’s customization capability, which allows Bell Products to handle a diverse range of tasks— from HVAC installations to sheet metal fabrication and dryer ducts. AirMatch’s system enables the team to save frequently-used configurations, making it easier to generate proposals. “The ability to expedite everything so seamlessly is my favorite thing about it,” Rick explained.
3. Delivering Consistency and Professionalism For Rick, professionalism is paramount, and AirMatch’s uniform proposal format supports this goal. No matter the project type—be it a water heater, ductwork, or an HVAC system—each proposal is consistent, detailed, and branded. This attention to detail has made a difference in customer trust, with clients often remarking on the clarity and thoroughness of their proposals. “It’s all right there in black and white,” Rick emphasized. “It has everything the customer needs to know, without leaving them guessing.”
4. The Power of Transparency in Financing Financing can be a complex area in HVAC sales, and AirMatch makes it easy for Bell Products to incorporate financing options into proposals. In Napa, where Bell Products operates, many clients may not seek financing, but when needed, AirMatch helps them quickly share the best available options. For Bell Products, this means providing clear terms and seamless. Rick pointed out, “Customers trust the accuracy—it’s clear, no hidden fees, and they know exactly what to expect.”
5. Accurate and Compliant System Building AirMatch’s System Builder feature ensures every part of the system meets efficiency standards. In Rick’s words, it’s a “separator,” showcasing Bell Products’ commitment to accuracy and compliance. With System Builder, the Bell Products team can easily present the required SEER ratings, model numbers, and efficiency metrics, building customer confidence that the proposal meets rigorous standards. “We’re not overselling,” Rick affirmed, “we’re giving the customer exactly what’s promised.”
6. Exceptional Customer Support Beyond its core features, Rick noted the standout customer support that AirMatch provides. Over the last two years, Bell Products has seen numerous updates and improvements to the platform. While technical issues occasionally arise, they’re quickly addressed. The AirMatch team is always ready to respond, and the responsiveness has been a big plus for Bell Products.

 

For Bell Products, AirMatch isn’t just a tool; it’s a competitive advantage that has transformed their sales process and allowed them to deliver a professional, consistent experience to customers. “The future looks bright,” Rick concluded, excited about the updates and future possibilities AirMatch promises. As HVAC technology advances, tools like AirMatch continue to set companies like Bell Products apart, enabling them to lead the way in efficiency, professionalism, and customer satisfaction.